Selecting Your Search Name

Selecting Your Search Name

Many searchers inadvertently turn-off potential sellers by choosing a name for their search firm that fails the test of being “seller friendly”. The code words that make your firm impressive to investors are often the same terms that establish expectations for a higher price or send a seller running for the hills. Your search firm name, like your entire search process, should be focused on the seller.

When an owner is considering selling their “legacy”, he or she looks for clues to reinforce the reason to select you. Words convey meanings and are viewed by others as signals of your intentions. If incorrectly chosen, these words may result in concern, fear, worry and judgment about you. Don’t worry about what your banker, investors, work colleagues, or significant other thinks about the name of your search. A prospective seller counts the most.

Here are the most popular, and potentially toxic, search name words from used over the last 20 years by over 1,500 different searchers:

46% Capital
26% Partners
4% Equity
4% Ventures
4% Group
3% Growth
3% Management
2% Holding
2% Investment

Capital – This sends the wrong message to a seller. They may immediately think that you have lots of cash, and, because of this, they are glad to speak with you! When you tell them that not only will other investors and bankers be providing some of the funding but also that they will be “helping” fund the acquisition through a seller note, they may be surprised – and turned off. Developing a basis for trust is critical at all stages of your interactions with the seller, don’t get off on the wrong foot. Avoid following the crowd and don’t position yourself as a mini-private equity fund with the word “capital” at the end of your search name!

Partners – This should only be used if you are searching with an actual partner. Otherwise, what will you tell the seller who asks “So who are your partners and will they be coming to help you run my business?” Instead, the seller wants to hear, “you are looking at the one person who is going to take over your business “. Often times, searchers want to convey that their investors are their partners, again setting of concern in the owners mind. If there is really no “partner”, you start off with a lie…so much for developing the most important thing you need between you and the seller – trust. (Charlie Green has great work in this area –

Equity – Owning stock in a company is a very attractive concept for most searchers, as ownership and equity go hand-in-hand. Sellers typically have spent their careers zealously guarding their company’s equity. When they see ‘equity’ in your name, they may be confused as to what kind of equity you bring! You want to find ways to convince the seller that you are different than the Private “Equity” firms that have been knocking on their doors. PE firms have portfolios, but you are looking for just one business to own and run. It is one of your primary differentiators, so don’t use the word.

Ventures, Holdings, Investments or Group – After all, you are the founder a new company, and this is a new venture to you. Sellers, in contrast, are thinking about their long-term legacy, not a new, quick concept that could be associated with “nothing ventured, nothing gained”! Using the plural, ventures, holdings, investments or group can be a red flag for owners who want their business to be your only focus, since it has been their only focus.

Growth – Investors like this word and, of course, you want to grow the business you purchase. However, a seller may be defensive about their own growth – a reminder of their own failure! Growth is difficult to manage and if they have experienced this challenge, they may be put-off by this emphasis as the buyer.

Management – This word has had great success for consultants and bankers. A seller will drill down deeply into your own skill set, experience and ”management” capabilities to assess your skill set to manage their business. In comparison to themselves and their existing management team, you may come up short in their minds.

Location – A few searchers use a name with a geographical connection, especially a geographically focused search. Remember that scopes can shift over time. However, explaining why Frisco Hill or Denver Mountain is interested in purchasing a business in Florida will be a stretch for an owner unless you are committed to a localized search.

What does work best in selecting your name that will focus sellers?

The most successful names have a “story” behind them. The best stories are personal to the searcher and unique and memorable to the seller. Mountains, rivers, lakes, hometown or background references may all have special relevance to a searcher. But don’t get too cute. “Reticle Focus” is innovative, but too complicated. “8 Wire Road” sends a confusing message. Legacy, Succession and Consultants may be presumptuous. Paul Thomson, a Scotsman with a strong brogue accent, decided to “feature” this “weakness” by using the name “Scottish American Capital” (OK, so he got two-thirds of it right!). Elm Grove Partners, formed by Nic Anderson and Tristan Hopkins worked perfectly for them.

It is never too late to fix it. In my own search, I trashed my first set of business cards with “Sharpe & Associates” after a potential seller asked who was working with me and where my father was – a good reason not to use your own name. Max Sadler from MIT Sloan launched Kalpana and changed the name to Inman Square. Kalpana was too hard to spell and too challenging to explain. “The name was picked because I liked the way that it sounded. It just made my life so much easier to leave it behind”, he says. Adam Barker at New Forest, urges “Make it easy to pronounce, you will be saying it thousands of times over the length of your search! I can imagine that Trolling through some old search names, I can imagine that names like Ephesus Capital and G3B Capital must have been a mouthful!”

Before you make a commitment, do a quick web search. “Hamilton Reynolds” comes up on the first page of a Google search as an affair between Alexander Hamilton and Maria Reynolds portrayed in the popular Broadway musical, “Hamilton“; memorable, but not a good thing to have to explain! Also, avoid political, religious or controversial subjects – just don’t give the seller a reason not to like you before you get your foot in the door. You may never know whether your targeted sellers are put off by your selected name. Hearing the truth about their perceptions is very rare in dealing with owners.

In the end, select a name consisting of a few words that avoids any “signaling” to the seller and should be an easy website domain name to obtain. This is one of the fun parts of search where you can break away from the crowd! Do a Google Search before you finalize your selection to avoid stepping on someone else. The best search firm names are distinctive and differentiate you as the ideal successor to the seller. You have a lot in common with the seller – both of you don’t like following the crowd, and both want to build a company of enduring value. Let your search website build on this, see Building Your Search Website.

Don’t let your search name turn-off a potential seller before they see your value, instead use it as an opportunity to start build their trust in you by telling them the story behind your search name.

Search on!!

Feel free to share some of your own best practices or experiences in dealing with these issues in the blog comments. I encourage comments and dialog, allowing all to learn from both my views and the views of others – a virtuous learning cycle. Jump right in! I frequently update individual blog posts, add to the Reference section and Search tips, so visit the website regularly.

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Posts – Conducting your Search

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Random Quote

45-“Strategic partners” are very important to the business searchers.You want to rely on some trusted providers to support your business, you can’t do everything yourself!(See Blog Post-Strategic Partnerships)

42-Start early on legal documents, they often delay closings while under LOIBoth the searcher and the seller are plowing new ground and it takes a while to comprehend the meaning of all of the legal details .(See Blog Post-Getting to closing)

63 Searchers make promises they can meet to build trust with sellers. It is important to provide incremental opportunities to show that you can be counted on to deliver.(See Blog Post-Building Trust with Sellers)

34 Searchers who get access to employees before closing are more likely to close. Once the seller begins to confide in their employees about the sale of the business and introducing you as the “new owner”, they are more likely to proceed to finalize the transaction than to change their mind at the last minute.(See Blog Post-Getting to Close)

07-You are not a PE firm, don’t act like one!
Potential sellers resonate with your taking over their legacy, a PE firm is simply adding to their portfolio. Make sure your website looks personal and non-intimidating.

04-Fight Seller Fatigue in Due Diligence!
Sellers get worn out in this process. It is highly emotional for them, probably their first time at relinquishing their “baby” to someone else. During LOI stage, make it a practice to communicate with them, in person or by phone, every 2 days.

53-Holding monthly “all-hands” meetings indicates your transparency. Trust employees with what is going on with the business and they will trust you more .(See Blog Post-Communicating with Employees)

06-Use metrics to drive decisions
Track what is most important for your search – getting in front of prospective sellers to make offers to buy their business. Track the number prospects, IOI’s, LOI’s and set goals for yourself! If you measure it, you can improve it.

22-When in conflicts arise, remind professional advisors they work for you.
Inevitably, you will disagree with some advice you are getting. After checking multiple sources, do what feels right to you and move forward. You will have to “live” with your own choices, not the professionals!(See Blog Post-Professional Support)

18-Every day that goes by during Due Diligence raises the chance that you won’t close!
Time is of the essence when it comes to moving from a signed LOI to closing on your business. Seller fatigue sets in as the closing date gets extended and the seller constantly re-evaluates their motivation to sell. Only you can push the process along.(See Blog Post-Due Diligence)

44-Plan ahead, give thought to the small details of how you present yourself as the new owner. The first introduction to the employees of the business has a huge impact so you want every word to be rehearsed!(See Blog Post-Taking over the business)

50-Don’t expect immediate “loyalty”, the previous owner earned it, it takes time. You will need to earn the trust of your employees by your actions, not your words. (See Blog Post-Seller Tranisition)

35-Searcher CEO’s need to be prepared to walk away from volume orders if margins will decline. It takes a forward thinking CEO to seek out higher margin, value added opportunities to grow profits, not revenue.(See Blog Post-Wearing the sales hat)

09-Learn from others – read case histories
Over 40 case histories have been written about funded and self funded searchers in a variety of industries and historical settings. Each have great “lessons learned” and are worth the $10 cost to read them. Searchers are learners!

39-The business seller is “hiring” you to run their business. The owner trusts you enough to turnover the “legacy” of their business to you. (See Blog Post-Searcher Profile)

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